Procedure Writer
Onsite – Charlotte, NC
Shift: Monday - Friday 8AM - 4:30PM
3-month Contract (W2), Weekly Pay (40 hours/week)
Pay Rate: $35.50/hr.
Desired Start Date: 11/25/2024
Calculated Hire is in search of a detailed-oriented Procedure Writer and Publisher to support our Fortune 100 Financial Services company. You will be responsible for developing, reviewing, and maintaining accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.
Job Description:
- Content Creation:
- Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
- Translate complex processes into user-friendly and actionable documentation.
- Collaboration:
- Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
- Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.
- Document Management:
- Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
- Standardize formatting, style, and language for all procedural documentation to ensure consistency.
- Publishing:
- Prepare final documents for publication in various formats (print, web, or digital).
- Ensure accessibility and usability of documents for all relevant audiences.
- Continuous Improvement:
- Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
- Stay updated on industry trends and best practices in technical writing and documentation.
Required Qualifications:
- 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Desired Qualifications
- Proven experience in writing, editing, and publishing procedural or technical documentation.
- Exceptional written and verbal communication skills.
- Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
- Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
- Basic understanding of process mapping or workflow development tools.
